James Down, Director for Operations of iQor Philippines, led the recent celebration of the expansion of the Davao Call Center and the launch of the new center in Davao Park District.
Tech-Enabled BPO company is rapidly recruiting across Davao to meet growing client demand
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today the expansion of its Davao call center, as well as the launch of a new center in the Davao Park District.
“iQor is looking forward to growing in the City of Davao,” said Senior Vice President Operations for iQor Philippines, Rod Hoddinott. “The City is an ideal region thanks to its highly proficient workforce and educated talent pool. It will remain one of our fastest growing regions as we work with clients to solve complex problems across a variety of channels.”
The new expansions in Davao are part of iQor’s 2019 growth trajectory that will bring in over 5,000 new jobs across the Philippines by the end of the year. Expanding by 70,000 square feet across the two locations, iQor has modernized its current center with a new recruiting space and expanded breakroom and game area. The newly-built center houses 1,200 call center seats and another state-of-the-art recruiting center. iQor considers Davao’s local government and community exceptional partners and has plans for further expansion in 2020.
To meet client demand, iQor has been actively recruiting over 2,000 new employees across Davao and will continue to recruit through the end of the year.
“We’re on a mission to bring jobs close to home across Luzon, Visayas and Mindanao,” said Senior Vice President Operations for iQor Philippines, Saurabh Bhaskar. “Our Davao employees enjoy effortless commutes and access to a variety of amenities within walking distance of our contact centers.”
iQor was recently nominated at the 2019 Asia CEO Awards for Diversity Company of the Year and was recognized for its commitment to the Philippines business community and job creation through its first place award for Best Company of the Year Outside National Capital Region at the 2018 International ICT Awards.
iQor operates in multiple locations throughout Dasmariñas, Davao, Iloilo, Talisay, Bacolod, Santa Rosa, Fairview, Metro Manila, and Clark.
To learn more about growing your career at iQor, please visit: www.iqor.com/careers.
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in 9 countries, we partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.